faq

Frequently Asked Questions

Everything you need to know about our certified gemstones, authentic Rudraksha, ordering, and care.

💎 Product Authenticity & Certification

Are all products at Arihant Gems & Jewels certified?

Yes, 100% of our gemstones and Rudraksha products come with proper certification from recognized gemological institutes. We partner with:

  • Gemological Institute of America (GIA)
  • International Gemological Institute (IGI)
  • Gübelin Gem Lab (Switzerland)
  • Indian Gemmological Institute
  • Gem Research SwissLab

Each product includes detailed gemological documentation with certificate numbers that can be independently verified.

How can I verify the authenticity of Rudraksha?

Authentic Rudraksha exhibits distinct natural characteristics:

  1. Weight: Proper weight (4–5 grams for average-sized beads).
  2. Surface Texture: Visible natural contours with distinct mukhi lines (faces).
  3. Water Test: Responds consistently to natural water absorption.
  4. Specific Gravity: Proper natural density and gravity.
  5. Certificate: Accompanied by recognized lab authentication.

We strictly never sell synthetic, pressed, painted, or artificially modified Rudraksha beads.

What is the difference between natural and lab-created gemstones?
  • Natural Gemstones: Formed over millions of years within the Earth. They contain natural geological inclusions and retain natural cosmic energies essential for Vedic astrology.
  • Lab-Created Stones: Synthesized artificially in labs. While chemically similar, they lack geological history and are considered ineffective for astrological remedies.

Arihant Gems & Jewels deals exclusively in 100% natural, earth-mined gemstones.

📿 Rudraksha Knowledge & Guidance

What is the spiritual significance of different Mukhi Rudraksha?

"Mukhi" refers to the natural clefts/faces on the bead. Here is an overview:

Mukhi Significance Core Benefits
1 Mukhi Pure Consciousness Supreme Spiritual Power
2 Mukhi Duality & Balance Harmony & Relationships
3 Mukhi Fire Element Releases Past Karma
4 Mukhi Knowledge & Learning Intellect & Memory
5 Mukhi General Wellness Universal Health & Peace
6 Mukhi Intelligence Focus & Willpower
7 Mukhi Prosperity (Mahalaxmi) Wealth & Abundance
8 Mukhi Lord Ganesha / Shiva Removes Obstacles
9 Mukhi Durga Shakti Courage & Protection
10 Mukhi Lord Vishnu Cosmic Protection
12 Mukhi Sun (Surya) Energy Leadership & Radiance
14 Mukhi Deva Mani Wisdom & Higher Intuition
Why is 5 Mukhi Rudraksha so widely recommended?

The 5 Mukhi Rudraksha is the most universally accessible bead because:

  • It carries balanced, harmonizing energy with no negative astrological contraindications.
  • It is suitable for individuals of all ages, genders, and zodiac signs.
  • It represents the five forms of Lord Shiva and supports overall health, mental calmness, and lower blood pressure.
Can I wear multiple Mukhi Rudraksha together?

Yes. You can combine multiple Mukhi beads (such as a Siddha Mala or specific combinations like 3+5 Mukhi, 5+10 Mukhi) to harmonize different planetary energies. We recommend selecting complementary combinations based on your birth chart or consulting our specialists.

🌿 Care & Everyday Wear

How should I care for my Rudraksha jewelry?
  • Keep Dry: Avoid wearing during swimming, bathing, or using harsh soaps and perfumes.
  • Cleaning: Clean gently with a soft brush and dry cloth. Occasionally condition with pure sandalwood or almond oil.
  • Storage: Store in a clean wooden box or velvet pouch in your puja space.
  • Restringing: Replace strings every 2–3 years if you notice fraying.
Can I wear Rudraksha 24/7?

While continuous wear is safe, traditional practice suggests removing your Rudraksha during bathing (to prevent chemical/soap damage), intimate moments, and funerals to maintain energetic purity. Place it respectfully in a sacred altar area when removed.

What should I do if my Rudraksha string breaks?

Do not worry—a broken string does not mean bad luck or that the bead has lost its power. Simply keep the beads safe, clean them, and have them professionally restrung on silk, cotton, or silver wire.

✨ Gemstones & Vedic Astrology

What gemstone should I wear for my zodiac sign?

Vedic astrology associations by Moon Sign / Ascendant:

Zodiac Sign Primary Gemstone Alternative Stone (Upratna)
Aries (Mesh) Red Coral (Moonga) Carnelian
Taurus (Vrishabha) Diamond / White Sapphire Opal
Gemini (Mithun) Emerald (Panna) Green Tourmaline / Peridot
Cancer (Kark) Pearl (Moti) Moonstone
Leo (Simha) Ruby (Manik) Red Garnet / Tourmaline
Virgo (Kanya) Emerald (Panna) Peridot
Libra (Tula) Diamond / White Sapphire Natural Opal
Scorpio (Vrishchik) Red Coral (Moonga) Red Carnelian
Sagittarius (Dhanu) Yellow Sapphire (Pukhraj) Yellow Topaz / Citrine
Capricorn (Makar) Blue Sapphire (Neelam) Amethyst / Iolite
Aquarius (Kumbh) Blue Sapphire (Neelam) Aquamarine
Pisces (Meen) Yellow Sapphire (Pukhraj) Golden Citrine

Note: For maximum remedial potency, we recommend having your personal Kundli analyzed by an astrologer.

📦 Shipping, Returns & Payments

What is your shipping policy and delivery timeline?
  • Shipping Coverage: Pan-India delivery across all postal codes.
  • Delivery Fee: 100% FREE on all prepaid orders.
  • Delivery Time: Usually 3–7 business days depending on location.
  • Security: All shipments are fully insured and shipped in tamper-evident secure packaging with real-time tracking.
What payment methods do you accept?

We accept all standard secure payment channels: UPI (Google Pay, PhonePe, Paytm), Net Banking, Debit/Credit Cards (Visa, MasterCard, Rupay, Amex), and leading wallet services.

What if my order arrives damaged or defective?

In the unlikely event of transit damage, simply take a photo/unboxing video and email us at arihantgem@gmail.com or WhatsApp us within 48 hours of delivery. We will immediately arrange a hassle-free replacement or full refund.

Need Personalized Guidance?

Our gemstone & Rudraksha experts are here to assist with recommendations, sizing, and certifications.

Contact Our Support Team